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Search Criteria: author = "Barsky, Jonathan D."
Displaying 1 to 3 of 3
Title & Author Format Holdings Editions From To
World-class customer satisfaction by Barsky, Jonathan D.
DDC/LCC
  439 12 1995 2004
Finding the profit in customer satisfaction : translating best practices into bottom-line results by Barsky, Jonathan D.
DDC/LCC
  87 5 1998 1999
Customer satisfaction in the hotel industry : meaning and measurement by Barsky, Jonathan D.
DDC/LCC
  7 3 1991 1991
Displaying 1 to 3 of 3
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