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Summary

Title:
Evaluating service encounters from the customers' perspectives : the effect of service quality on overall relationship quality
Author:
Wong, Amy C. Y.
Formats:
 
Editions:
1
Total Holdings:
12
OCLC Work Id:
134287898
Record Link:
http://classify.oclc.org/classify2/ClassifyDemo?owi=134287898
DDC: Class Number Holdings Links
Most Frequent 658.812 12 Web Dewey
LCC: Class Number Holdings Links
Most Frequent HD30.4 12 ClassWeb

VIAF Authority Links

Name VIAF ID
Wong, Amy C. Y. 618151
 

Editions

Displaying 1 to 1 of 1
Title and AuthorLanguageFormatHoldings TagClass Number
TitleEvaluating service encounters from the customers' perspectives : the effect of service quality on overall relationship qualityby Wong, Amy C. Y.eng 12082658.812 

(DDC 21)

050HD30.4
Displaying 1 to 1 of 1
.