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Search Criteria: FAST heading = Electronic reference services (Libraries)--Evaluation
Displaying 1 to 25 of 27
Title & Author Format Holdings Editions From To
Library evaluation in practice : electronic information services in higher education, proceedings of the eVALUEd Conference, 16 June 2004, Birmingham, UK by EVALUEd Conference (2004 : Birmingham, Great Britain)
DDC/LCC
  620 12 2004 2004
Digital Reference Service in the New Millennium : Planning, Management, and Evaluation by Collins, John William, 1948- [Editor; Other]
DDC/LCC
  592 11 2000 2001
Selected papers from the 5th Northumbria International Conference on Performance Measurement in Libraries and Information Services by Northumbria International Conference on Performance Measurement in Libraries and Information Services (5th : 2003 : Northumberland, England)
DDC/LCC
  526 1 2004 2004
Implementing digital reference services : setting standards and making it real by Lankes, R. David, 1970-
DDC/LCC
  415 21 2002 2003
The evaluation of worldwide digital reference services in libraries by Liu, Jia, 1968-
DDC/LCC
  294 15 2007 2007
Assessing reference and user services in a digital age by Novotny, Eric
DDC/LCC
  271 19 2006 2012
Statistics, measures, and quality standards for assessing digital reference library services : guidelines and procedures by McClure, Charles R
DDC/LCC
  187 13 2000 2003
Virtual reference benchmarks
DDC/LCC
  62 3 2014 2014
Assessing digital library services
DDC/LCC
  36 7 2000 2001
Survey of academic library leadership : evaluation of the virtual reference service by Primary Research Group [Issuing body]
DDC/LCC
  33 2 2019 2019
Information and documentation : performance indicators for electronic library services = Information et documentation : indicateurs de performance pour les services electroniques des bibliotheques by International Organization for Standardization
DDC/LCC
  17 4 1998 2003
Analyzing electronic question/answer services : framework and evaluations of selected services by Maryland Univ., College Park. Coll. of Library and Information Services
DDC/LCC
  12 2 1999 1999
Digital reference service in the new millenium : planning, management, and evaluation
DDC/LCC
  10 3 2000 2000
Evaluation of student facing web-based services : Any Questions (Nielsen/NetRatings) : report to the Ministry of Education by New Zealand.
DDC/LCC
  8 3 2007 2007
Evaluation of student facing web-based services : Any Questions (CORE Education Ltd) : report to the Ministry of Education by Core Education (Firm)
DDC/LCC
  7 2 2007 2007
Shu zi can kao zi xun fu wu de zhi liang ping jia by McClure, Charles R.
LCC
  6 3 2007 2007
Assessing Quality in Digital Reference Services Site Visit Reports : State Library of Florida, Bureau of Library and Network Services and Tampa-Hillsborough County Public Library System by Gross, Melissa
LCC
  5 3 2001 2001
Effectiveness of asynchronous reference services for distance learning students within Florida's community college system by Profeta, Patricia C.
LCC
  4 2 2006 2006
Conference proceedings by Virtual Reference Desk Conference
LCC
  3 2 1999 2004
User perceptions of digital reference services by Mon, Lorri M.
LCC
  3 2 2006 2006
Information et documentation - Indicateurs de performance pour les services électroniques des bibliothèques = : Information and documentation - Performance indicators for electronic library services by Organisation internationale de normalisation. Comité technique ISO/TC 46, Information et documentation. Sous-comité SC 8, Qualité--Statistiques et évaluation des résultats
LCC
  3 3 2003 2003
VRD 2004 online proceedings by Virtual Reference Desk Conference (6th : 2004 : Cincinnati, Ohio)
LCC
  2 1 2004 2004
Friction in computer-mediated communication : an unobtrusive analysis of face threats between librarians and users in the virtual reference context by DeAngelis, Jocelyn A.
LCC
  1 1 2010 2010
"Are we getting warmer?" : query clarification in live chat virtual reference by Radford, Marie L.
DDC
  1 1 2011 2011
Determining the effectiveness of digital reference services in selected academic libraries in Malaysia by Ab. Kadir Wan Dollah, Wan
LCC
  1 1 2009 2009
Displaying 1 to 25 of 27
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