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Search Criteria: FAST heading = Customer services--Mathematical models
Displaying 1 to 15 of 15
Title & Author Format Holdings Editions From To
An empirical examination of relationships in an extended service quality model by Parasuraman, A.
DDC/LCC
  57 4 1990 1990
The nature of customer relationship profitability : analysis of relationships and customer bases in retail banking by Storbacka, Kaj
LCC
  55 11 1994 1995
Modelle zur Quantifizierung der Fehlmengenkosten als Grundlage optimaler Lieferservicestrategien bei temporärer Lieferunfähigkeit by Schmid, Oscar
DDC
  28 3 1976 1977
Setting due dates in a stochastic single machine environment by Portougal, Victor, 1941-
DDC/LCC
  7 1 2003 2003
A general framework for five single machine batching models by Julien, François M., 1963-
DDC/LCC
  5 3 1992 1992
Effects of knowledge and service intensities on domestic and export performance by Hirsch, Seev
LCC
  5 1 1988 1988
Scheduling multi-job customer orders to minimize regular performance measures by Julien, François M., 1963-
DDC/LCC
  5 2 1990 1990
An analysis of the causal relationship between the perceptions of service quality of domestic tourists and service providers by Turner, Lindsay W
DDC
  4 2 2000 2000
Focal brand experience and product-based norms as moderators in the satisfaction formation process by Patterson, Paul
DDC
  3 1 1995 1995
A behavioral process model of customer service evaluation : based on supplier-customer differences in perception by Pisharodi, Rammohan
DDC/LCC
  3 2 1985 1985
System planning and configuration problems for optimal system design by Tang, Christopher S.
LCC
  3 2 1989 1989
Proceedings of the 1998 MSOM Conference : School of Business Administration, the University of Washington, Seattle, WA 98195, June 29-30, 1998 by Institute for Operations Research and the Management Sciences
LCC
  2 1 1998 1998
Proceedings of the 1996 MSOM Conference : the Amos Tuck School of Business Administration, Dartmouth College, Hanover, New Hampshire, June 24-25 1996 by Institute for Operations Research and the Management Sciences
LCC
  1 1 1996 1996
The effect of service encounter duration on the customers' evaluation of the service by Chen, Huimin, 1946-
LCC
  1 1 2000 2000
SIMQUEUE--a queuing simulation model by Wicklund, Gary, A.
LCC
  1 1 1969 1969
Displaying 1 to 15 of 15
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