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Search Criteria: FAST heading = Consumer satisfaction--Research
Displaying 1 to 25 of 68
Title & Author Format Holdings Editions From To
Operations rules : delivering customer value through flexible operations by Simchi-Levi, David
DDC/LCC
  1159 20 2010 2013
AMA handbook for customer satisfaction by Dutka, Alan F.
DDC/LCC
  709 25 1993 1998
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations by Allen, Danica R., 1959-
DDC/LCC
  663 7 2004 2010
Service quality : research perspectives by Schneider, Benjamin, 1938-
DDC/LCC
  588 11 2002 2004
From customer retention to a holistic stakeholder management system : living a vision by Huber, Margit, 1963-
DDC/LCC
  521 15 2008 2019
Service design : from insight to implementation by Polaine, Andrew
DDC/LCC
  235 22 2010 2013
Branding and labeling in the digital and artificial intelligence era by Kaswengi, Joseph [Editor]
DDC/LCC
  200 5 2020 2020
Emerging trends in marketing research : the link with customer satisfaction by Kiess-Moser, Eva E
LCC
  45 3 1992 1992
Monitoring customer value by Société des comptables en management du Canada
DDC/LCC
  30 5 1995 2000
Customer satisfaction and long-term firm value : the role of uncertain imitability by Mazvancheryl, Sanal K
LCC
  28 2 1999 1999
Consumer regret : the exploration of a cognitive/affective construct by Aron, David
LCC
  28 2 1999 1999
Bridging the gap between typicality and evaluation : a usage occasion-based approach by Auh, Seigyoung
LCC
  27 2 2000 2000
Closed loop satisfaction measurement : new wine from old bottles by O'Connell, Michael Thomas
LCC
  25 2 2011 2011
The effects of different aspects of tourism services on travelers' quality of life : model validation, refinement, and extension by Neal, Janet Davis
LCC
  24 2 2000 2000
Identifying the contribution of financial and non-financial measures in value creation : an exploratory empirical analysis of economic value added and customer satisfaction by Moore, Eric Gardner
LCC
  24 2 1999 1999
Comparison standards in perceived service quality by Liljander, Veronica
LCC
  18 4 1995 1995
Seminar on the Ideal Product, the Ideal Customer, the Ideal Company? : new perspectives in customer satisfaction research : London (UK), 27th-29th January 1993 by Seminar on the Ideal Product, the Ideal Customer, the Ideal Company?: New Perspectives in Customer Satisfaction Research 1993, London
LCC
  14 7 1993 1993
A life of satisfaction : the family behind J.D. Power and Associates by Wallace, Carey, 1974-
DDC/LCC
  10 2 2009 2009
Customer satisfaction with regard to service quality in small business in the Sharpeville/Sebokeng area by Sekolanyane, Joseph E. M. (Joseph Edward Mothapedi)
DDC
  9 6 1998 1999
Social Security Scotland : client and staff insights : research findings by Social Security Scotland
DDC
  8 3 2019 2019
Consumers' satisfaction with ready-to-wear apparel products : comparison of misses-sized and petite-sized women by Kang, Jikyeong, 1961-
DDC/LCC
  7 4 1991 1991
Carrying out willingness to pay surveys
DDC
  6 1 2011 2011
De l'attribut de l'objet à la satisfaction des consommateurs by Audrain, Anne-Françoise
LCC
  5 2 2002 2003
Outsourcing and customer satisfaction : a study of PC help-desk services by Sunder, Vellore K
DDC
  4 2 2011 2011
Resource manual for customer surveys
LCC
  4 1 1993 1993
Displaying 1 to 25 of 68
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